Available for contract work

Hello, I am a software development enthusiast based in Estonia.

Viljar Võidula

Senior Technical Product Manager · Platforms, APIs & AI

Technical product manager who came up through engineering — solutions architect, staff engineer and team lead, then interim CTO and founder. Strongest at rule-driven decisioning, matching quality and API contract design in regulated identity workflows.

viljar@5xer.comLinkedInGitHubTallinn / Paide, Estonia

Geometric deer head — Viljar’s emblemGeometric deer head — Viljar’s emblem
Portrait of Viljar Võidula

Now: founder & product owner of Fivexer — and open to contract work alongside it.

Next: a product company with an interesting problem to solve.

Selected impact

70×

Decisioning at scale

Veriff’s task-assignment engine, routing verification sessions to reviewers under SLA — scaled from 10,000 to 700,000+ sessions at sub-second latency.

+8%

Matching beat Algolia

Owned matching and relevance for an AI search product that won a customer A/B test against Algolia and lifted conversion by about 8%.

€2.5M

Funding round

As interim CTO, led customer, partner and investor conversations, including technical due diligence for a €2.5M round.

99.999%

Availability

Held five-nines availability for major retail customers while reducing AWS spend.

  • Measurement for detection quality. Designed an Airbyte, Amazon RDS and BigQuery platform processing millions of events per hour, used to validate algorithm behaviour in SQL.
  • LLM automation with guardrails. Workflows that turn unstructured signals into reviewable, high-precision output, with human review to contain costly false positives.

Work with me

I take on contract and fractional work where product and engineering meet — usually when a team needs someone who can write the spec, design the system and stay through delivery.

Product discovery & specs

Turn a fuzzy problem into a written spec: schema, rules, failure cases and what “done” means.

Decisioning & matching systems

Routing, assignment and matching engines — measured with precision, recall and false-positive cost.

API & integration design

REST/GraphQL contracts, webhooks and versioning that partner teams can build against without you.

AI transformation & adoption

Find where LLM workflows actually pay off, build them with human review where mistakes are costly, and get the team using them.

Interim CTO & due diligence

Technical leadership through a growth phase, or the technical side of a funding round.

Engagement
Fractional or fixed project
Where
Remote from Estonia · on-site by arrangement
Availability
Open to new projects
Rates
€1,000/day · €125/hourHalf-day minimum · excl. VAT
Enquire about a contractBook a callEmail opens a short template — project, timeline, budget. Or pick a time in my calendar.

Experience

  1. Founder & Product Owner

    Fivexerformerly Forgemaster AI · RemoteOct 2024 – present
    • Led the pivot from Forgemaster AI to Fivexer when discovery showed the bigger problem: who does the work.
    • Own an engine that plans rotas and routes tasks to people or AI agents, with an auditable reason per decision.
    • Define REST APIs, JSON schemas and webhook contracts, and review the code.
    • Run demos and pricing talks with prospects, feeding findings into the roadmap.
  2. Technical Contractor — Product & Platform

    VeriffTallinnOct 2025 – Sep 2026
    • Owned modernisation of the reviewer task-distribution system, from discovery to rollout.
    • Specified and reviewed REST/GraphQL contracts and event flows around the decisioning engine.
    • Improved operational data so throughput, queues and edge cases are measured.
    • Turned recurring compliance-operations pain into scoped, prioritised increments.
  3. Interim CTO

    MirosTallinnJan – Aug 2024
    • Owned technical and product priorities through a growth phase, aligning build with sales.
    • Launched an AI search platform that beat Algolia in a customer A/B test and lifted conversion by about 8%.
    • Led technical due diligence for a €2.5M funding round.
    • Held 99.999% availability for major retail customers while cutting AWS spend.
  4. Staff Engineer — Search & Platform

    MirosEstoniaMar 2023 – Aug 2024
    • Owned search relevance: tokenisation, fuzzy and multilingual matching, ranking.
    • Built the measurement platform (millions of events per hour) and its validation SQL.
    • Shipped a public GraphQL API for independent customer and team integrations.
    • Led the AWS and Kubernetes migration and introduced OpenTelemetry observability.
  5. Software Engineering Team Lead

    VeriffTallinnJan 2022 – Jan 2023
    • Built the rule-driven task-assignment engine routing verification sessions to reviewers under SLA; helped scale it from 10,000 to 700,000+ sessions.
    • Designed a unified GraphQL gateway so neighbouring teams shipped independently.
    • Led and coached the team; made written proposals and design review the norm.

Earlier

Solutions Architect · Telia Eesti · 2019 – 2021
Provisioning platform for custom MPLS services; IoT architecture for Tartu SmartEnCity.
Founder · Testreel · 2014 – 2021
Ran hiring, delivery, sales and partnerships through a successful exit in 2021.
Network monitoring → software testing · Elion / Telia · 2011 – 2014
QA on the Samsung Smart TV app that won the IFA 2012 Innovation award.

Skills

Product management
Technical discovery, specification writing, roadmap & prioritisation, stakeholder management, pricing & packaging
API & integration design
REST, GraphQL, JSON Schemas, webhooks, contract & versioning strategy, partner integrations
Matching & detection
Fuzzy & multilingual matching, tokenisation, relevance ranking, precision/recall trade-offs, Vespa, Qdrant
Rules & decisioning
Decisioning & routing engines, SLA-driven prioritisation, queue design, human-in-the-loop review
Data & analysis
SQL, PostgreSQL, BigQuery, Airbyte, A/B testing, product metrics
AI & automation
LLM workflows, OpenAI, Anthropic, Mistral, vector databases, unstructured data extraction
Engineering fluency
Node.js, TypeScript, microservices, AWS, Kubernetes, CI/CD, code & schema review
Regulated & client-facing
KYC / KYB identity verification, telecommunications, technical due diligence, client enablement

How I work

Freedom to think

Room to question the problem and find a better answer — not a backlog to grind through.

Objectives, then results

A few key objectives everyone understands, followed through to measurable results — OKRs over sprint rituals.

Closest to the user

I work directly with customers and front-line teams; their problems set the priorities.

Earlier projects

Westbygg screenshot

Westbygg

2021 – now · Next.js, Feathers.js

Website for a central-Estonian maker of handmade log cabins, built with traditional manual methods.

Gamestreams screenshot

Gamestreams

2016 – 2019 · React, LG webOS

E-sports streams for LG TVs. Over 10k downloads a month and top-3 rated in every region, until Twitch shipped its own app.

Telia MinuTV screenshot

Telia MinuTV

2014 – 2016 · QA · Nightwatch, Appium

Telia Estonia’s first OTT app for web and mobile; I led QA and test automation. Around 50k subscribers.

Press: MinuTV for iPhone (in Estonian)
Simote screenshot

Simote

2013 – 2014 · Requirements · acceptance testing

IR-blaster platform that recorded user behaviour and replayed it across TV and set-top box hardware.

Personal

Education
Computer Technology / Computer Systems TechnologyKehtna School of Economics and Technology, 2006 – 2010Finance & Financial Management ServicesEstonian Entrepreneurship University of Applied Sciences, since 2015
Languages
Estonian (native) · English (fluent) · German (basic)
Interests
Licensed private pilot, PPL(A) — checklists and decisions under pressure. Snowboarding for 18 years. Helped build the handmade log house that is home.
References
See LinkedIn recommendations; direct references from managers, founders, partners and engineers on request.
Viljar beside a light aircraft on the apron before a flight
Pre-flight, PPL(A)
Viljar in a jet cockpit wearing a helmet and oxygen mask, high above farmland
In the back seat of a jet
Viljar resting in the snow with a snowboard
18 years on a snowboard

Books I love